This Privacy Policy describes how Jamus Lee ("we", "us", or "our") collects, uses, and protects your personal data when you visit jamusproperty.com or contact us through any channel. We are committed to complying with Singapore's Personal Data Protection Act 2012 (PDPA).
1. Data We Collect
We may collect the following personal data when you interact with us:
- Name, email address, and phone number (submitted via contact forms or WhatsApp)
- Property preferences and enquiry details you share with us
- Usage data collected automatically (pages visited, browser type, IP address) via analytics tools
2. How We Use Your Data
Your personal data is used solely to:
- Respond to your property enquiries and consultation requests
- Send you relevant property listings, market updates, or reports you have requested
- Improve our website and services through aggregated analytics
- Comply with legal or regulatory obligations
We do not sell, rent, or trade your personal data to third parties.
3. Consent
By submitting a contact form or reaching out to us directly, you consent to the collection and use of your personal data as described in this policy. You may withdraw consent at any time by contacting us at jamus.property@gmail.com.
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry records are typically retained for up to 2 years.
5. Disclosure to Third Parties
We may share your data with trusted service providers (e.g., email platforms, CRM tools) strictly for the purpose of delivering our services. These parties are contractually bound to keep your data confidential and may not use it for any other purpose.
We may also disclose data if required by law, court order, or government authority.
6. Cookies & Analytics
Our website may use cookies and third-party analytics (such as Google Analytics) to understand how visitors use the site. You can disable cookies in your browser settings at any time. Continued use of the site with cookies enabled constitutes consent to their use.
7. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
8. Your Rights
Under the PDPA, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Withdraw consent to the use of your personal data
To exercise any of these rights, please contact us at jamus.property@gmail.com or call +65 9363 5140.
9. Links to Third-Party Sites
Our website may contain links to external sites (e.g., property portals, ERA Realty). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out:
- Jamus Lee — Licensed Property Agent (CEA: R065771E)
- ERA Realty Network Pte Ltd
- Email: jamus.property@gmail.com
- Phone: +65 9363 5140